Capabilities.
Agents work through fifteen named services and data sources today, and two general connectors for APIs and the web. The list grows as we connect additional systems; connections are configured for the accounts and permissions each job requires.
What agents do with them.
Sales outreach
Find and verify the right people, write and follow up by email, process the replies, and move a conversation to a booking on the calendar.
Scheduling
Read availability across calendars and create the event with its attendees and a meeting link.
Phone intake
Take a call, collect the structured details of a request, and create, amend or cancel the booking in the connected system.
Documents and meeting records
Read documents and files, extract what a job needs, and collect meeting notes into the work record.
Publishing
Prepare drafts for several channels at once, schedule them, and publish essays, with a person approving what goes out.
Community conversations
Read the threads a company should know about and prepare replies for review.
Engineering coordination
Read the issues on a repository and manage who has access to it.
The connectors.
Workplace
- Gmail. Sends mail from warmed mailboxes and reads what comes back.
- Google Calendar. Reads availability and creates bookings with attendees and a meeting link.
- Google Drive. Lists and reads files, including meeting transcripts as they arrive.
- Google Docs. Reads documents and keeps their content in the work record.
People and companies
- Apollo. Finds companies and the people who run them, and verifies addresses.
- FMCSA registry. Motor carrier records, fleet sizes and USDOT numbers.
- NPPES registry. Healthcare organisations and their authorized officials.
Publishing and communities
- Typefully. Prepares and schedules posts for X, LinkedIn, Bluesky, Mastodon and Threads.
- Substack. Saves and publishes essays.
- Reddit. Reads threads and replies in communities.
- Hacker News. Reads threads and discussions.
Engineering
- GitHub. Reads issues and manages repository collaborators.
Voice and dispatch
- Twilio. Carries phone calls and messages.
- OpenAI Realtime. Holds the conversation on a live call.
- RouteGenie. Creates, updates and cancels trip bookings in the dispatch system.
General
- HTTP and GraphQL APIs. Calls any API a job depends on, once it is connected.
- Web pages. Reads any page and extracts what a job needs.